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I also updated my preferences as 'Online Notifications' at ATO when I was in Australia. I finally am able to get another Australian phone number while I'm overseas, however, myGov app is gone with the old phone, and cannot login to my online services due to a generated code by myGov app. ATO Community ATO Community Surely I am not the only person who lives overseas but wants to access myGOV? I've just changed my phone number to my father's mobile number but it still won't let me link to the ATO. I have set up myGov ID and it says my identity strength is strong. But I am now getting the following Error: To connect, your name and date of birth in myGov must match your digital identity We can’t connect your digital identity to your myGov account. I have the following linked services: ATO, Centrelink and Medicare. Hi @Jumbocam1962, If you haven't lodged a return before you've got a few options. You can contact us for a linking code so you can link your myGov account to our online services. This will let you lodge online using our service myTax. You could also lodge with a tax agent or via paper. Check out our options for lodging your tax return. Hi, I have noticed that the superannuation contributions reported by my employers are not fully reflected in my MyGov account. In total, my employers have reported over $2,400 in super contributions, but only about $974 appears in my super fund accounts (Hostplus, ART, and AustralianSuper). When I check the income summary for each employer in MyGov, the “Country of income” is listed as. When setting up your MyGovID you need an Australian passport for a strong ID. Depending on what you're trying to do you may not need a strong ID. This means you may be able to only verify yourself using other documents instead as @Bruce4Tax mentioned. I'd recommend having a read through the MyGovID page on required strengths for different services. If the one you're looking to use doesn't. ATO Community Loading × Sorry to interrupt CSS Error Refresh 18 year old young adult trying to link MyGOV with the ATO. She has none of the required secret information as she's too young, has never had a job or filed a tax return or established super.

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